IT Services
IT Services is available to assist you with all of your computing, networking and telecommunications needs. Our services are available to students, faculty, staff and departmental units. Please see below for basic solutions, for general information and for contact information. As always, the best first source for all IT service requests and information is our Help Desk.
Assistance
Help with all of your IT questions, problems and needs:
- Help Desk
- Getting Started
- Password Reset
- Accounts and Access
Email, network access and file storage - Wireless and Remote Access
Connecting to the campus network from home or work, wireless and VPN - Workstation Support
Onsite support for University-owned computers - Telephones and Pagers
New service, phone moves, phonebooks, service requests, long distance codes and calling cards - Computing Resources
Student Computing Labs - Server Support
Central and departmental server support services and fee's - Hardware and Software
Recommended products, special computer and software pricing - Billing
Telephone, pager, IT service rates and billing - Computer Disposal and Data Destruction
Proper disposal of computing hardware/data and scheduling pickups - UCD Announcement Lists
Manage your subscriptions to the UCD E-mail Announcement lists
Alerts
The latest on:
- Outages
Network, phone and scheduled maintenance - Security Advisories
Malware, Phishing, and Software Advisories
Computing Policies
- What you should know about:
Campus wide and system wide computing policies
Security and Best Practices
- IT Security
- What you should know about:
HIPAA, IT Services Guidelines and Best Practices